A
ADA Accommodations
Alcohol Policy
Infinity Park has implemented a strict alcohol policy that is designed to protect the guests and the public from alcohol related incidents.
ATM
An ATM is provided by Wells Fargo and is located in the corridor by the main concession area.
Audio/Video Recording Devices
Audio/Video Recording Devices are permitted for all sporting events unless otherwise noted. For all concerts and special events these items are prohibited.
B
Banners & Signs
Many players enjoy seeing banners of support please follow these rules when showing your support:
• Signs may not obstruct another guest’s view
• Signs may not cover existing stadium advertising or signage.
• Signs must be event-related, in good taste and in approved locations as determined by Infinity Park management.
• Signs may not be commercial or political.
• Signs may not be constructed of wood or metal material.
Bus/Light Rail Service
Guests can take RTD’s Light Rail to the Colorado Station. From there they will ride the Route 46 bus to the park. For an updated RTD bus route schedule call 303.299.6000 or visit online at www.rtd-denver.com
C
Cameras/Video Recording Devices
Hand-held still camera photography is welcomed at events for non-commercial personal purposes. Cameras and lenses must be of a reasonable size, as determined by Infinity Park management. Tripods, camera lenses or any other type of equipment which may interfere with other fans’ enjoyment of the game is not permitted. The use of video camera is permitted at rugby games. Other stadium events, such as concerts, may have different Camera/Video policies in place. Please check with us in advance to be sure what a particular event’s policy is.
Cellular Phones
Cellular phones may be used in the stadium, so long as their use does not disturb other fans in the area or interfere with their ability to enjoy the event.
Code of Conduct
All Infinity Park guests are expected to maintain reasonable and appropriate behavior at all times. Any behavior defying the code of conduct as determined by facility management can result in ejection and possible arrest.
Comments/Concerns
Any comments on your experience at Infinity Park can be directed to the stadium manager or comments cards are available at the Guest Services Tent during all events.
Concessionaire
Tony Rosacci's Fine Catering is responsible for the operation of all stadium food and beverage sales at Infinity Park. Since 1978, Tony's has been renown for offering the finest foods, beautiful buffets and professional, friendly staff.
For more information regarding Tony’s catering services, please call 303.662-9353 or visit www.TonysRosacciCatering.com or visit one of Tony's Markets. For locations and store hours, please visit www.TonysMarket.com.
Contact Information
City of Glendale
950 S. Birch
Glendale, CO 80246
Phone: 303.759.1513
Infinity Park General Manager
Steve Mast, General Manager
Phone: 303-639-4603
Email: smast@glendale.co.us
Contemporary Services Corporation
Contemporary Services Corporation (CSC) is the world’s premier provider of crowd management and guest services, specializing in event and entertainment services since the mid-‘60’s, when CSC entered the service industry pioneering peer-group security for the music industry and expanding its approach to the full spectrum of crowd management services for facilities and events. CSC’s innovative approach has had a widespread impact and its yellow jacket appearance has been copied the world over. The crowd management industry recognizes CSC for its leadership and contributions and CSC continues to receive contracts for new stadiums, arenas and special events.
Coolers
Only soft-sided coolers no larger than 12” x 12” x 12” will be allowed into the stadium. All soft-sided coolers will be measured and searched at gates prior to entry.
D
Directions to Infinity Park
From I-70 and Colorado
Colorado Blvd. / CO-2 S and follow 5.7 miles to E. Kentucky Ave. Turn Left on E. Kentucky Ave and take to S. Birch. Turn Right on S. Birch Street. From I-25 and Colorado
Take Colorado Blvd / CO-2N. and follow 1 mile to Mississippi and turn Right. Turn Left on S. Birch Street.
Drop-off Area
The designated drop off area is in the parking lot at the corner of S. Birch Street and E. Tennessee Ave.
E
Ejections
Attending an event at Infinity Park is something that should be an enjoyable and safe experience for all. It is our goal to avoid ejections or arrests as much as possible, however, it is of primary importance that each guest is able to enjoy a quality stadium experience while in attendance. We will do this by enforcing rules and regulations in place and by ejecting or removing an individual from the stadium, without refund, when they do not abide by policies, rules or generally accepted standards of behavior that are consistent with safety or security and thatnegativly impact others enjoyment of the event. Season Ticket Account Holders are responsible for the actions of their guests and are subject to cancellation of tickets. See “Fan Code Conduct”
Employment Opportunities
For any employment opportunities please visit our website at www.InfinityParkatGlendale.com.
F
First Aid
First Aid is available on all major stadium events! All guest service staff are available to assist your needs.
Food/Beverage
Food and beverage is not permitted to be brought into Infinity Park. Concessionaire services are provided by Tony Rosacci’s Fine Catering. Please see Concessionaire for more information on Tony’s Fine Catering and Tony’s Meat Markets.
G
Gate Opening Times
Infinity Park gates open two hours prior to game time. A festival area is directly outside the stadium prior to each game. This is located on E. Tennessee Ave. between S. Birch Street and S. Cherry Street.
Guest Services
To assist with Guest Comments, Lost and Found, the Park’s Advertising and Sponsorship Information and Emergencies.
H
Huckstering (peddling)
The Municipal Code of the City of Glendale - Chuck Line Providing this on 8/27 per request on 8/24.
The Municipal Code of the City and County of Denver prohibits huckstering.
L
Light Rail/Bus Service
Guests can take RTD’s Light Rail to the Colorado Station. From there they will ride the Route 46 bus to the park. For an updated RTD bus route schedule call 303.299.6000 or visit online at www.rtd-denver.com
Lost and Found
During an Event
Guests may go to the Guest Services tent to see if it has been turned in. If not they will need to proceed to the procedure noted below.
After an Event
Guests wishing to inquire about the possibility of retrieving a lost item after an event need to contact the City of Glendale at 303.759.1513. Guests will need to positively identify their item, have a photo ID and sign for the item upon pick-up. Lost and found items may be picked up from the City of Glendale’s Police Department Monday – Friday, 8:00am – 5:00pm at 950 S. Birch, Glendale, Colorado.
Lost Parents/Children
All lost children should be escorted to the nearest uniformed event staff member. Lost children will then be escorted to the Guest Services Tent. Lost parents should follow the same procedure.
M
Marketing
No unapproved marketing will be allowed on the Infinity Park property. This includes literature, business cards, flyers, handouts, pamphlets or other written forms.
Infinity Park marketing and sponsorship opportunities are managed through DES International. For more information contact Diana Anderson at720.226.9720 or Diana@DESInternational.com
Media Inquiries
All media inquiries are managed by Diana Anderson with DES International. She can be reached at 720.226.9720 or Diana@DESInternational.com Additional information is on the stadium website at www.InfinityParkatGlendale.com.
Merchandise Sales
Merchandise sales are all handled through the City of Glendale.
P
Parking Information
city to finalize on 8/28
Playing Pitch
The Pitch surface is just over 2 acres, making it the largest natural sand based stadium field in the state of Colorado. The surface the grass is on, the root zone, is primarily sand. In fact, it's 2,437.5 cubic yards (1,864 cu. m.) of very precisely sized grains of sand. That is 122 semi truck loads of sand! We use sand since it drains quickly, providing a dry, level playing surface - very safe for the players. Since the sand is a pretty tough environment for grass we had to add 4.76 tons of fertilizers to make the sand have enough nutrients to grow grass. Getting ready for the game, 8 gallons of bright white paint are used to paint the lines, however, almost 40 gallons of paint are used to paint the Raptor and Infinity Park Logos on the field! The Raptor logo itself is almost 1,600 sq. ft. in size - bigger than most houses!
PROHIBITED: WEAPONS OR FIRE ARMS OF ANY TYPE, NO FOOD or BEVERAGES, BOTTLES, NOISE MAKERS, FLAGS ON STICKS, LASER PENS. NO HARD-SIDED CONTAINERS OR BAGS ALLOWED. ALL PATRONS ARE SUBJECT TO SECURITY SCREENING INCLUDING PAT DOWNS AND BAG SEARCHES PRIOR TO ENTERING STADIUM GATES
Prohibited Items List
• Alcoholic beverages or illegal drugs
• Non-alcoholic Beer
• Glass bottle, aluminum cans, aerosol cans
• All sizes of hard sided coolers and containers
• All sizes of hard sided briefcases
• Camera tri-dual or single leg pods.
• Bota bags, wine skins or camel packs.
• Animals, except service guides
• Fireworks
• Weapons
• Bullhorns or noise makers
• Large Golf Umbrellas
• Confetti
• Sticks or Clubs
• Beachballs, balloons or other inflatables
• Skateboards, rollerblades or shoes with wheels
• Stools or folding chairs
• Large squirt guns or super soakers
• Laser pointers
• Other items as determined by facility management
Permitted Items List
• Soft sided bags or containers 16”x16”x8”
• Still and video cameras
• Binoculars
• Seat cushions
• Umbrellas up to 34”
• Plastic baby bottles
• Motorcycle and bicycle helmets
Policies
For additional policies and stadium procedures, please visit the stadium website at www.InfinityParkatGlendale.com.
R
Re-Entry
Guests will be permitted to re-enter sporting events with a hand stamp, provided at the main entrance gates. For concerts and other special events, re-entry is determined by the event planner and polices will be noted for that specific event.
Restrooms
Restrooms are located adjacent to the main concession stand.
S
Scoreboard
The video screen has been manufactured by digiLED, a company out of London. The screen measures 18' H x 32' W x 75’ tall. The entire structure will stand approx. 75' tall.
Scoreboard Message
For a personal message to be displayed on the scoreboard please contact Emily at DES International at Emily@glendalerugby.com or 720.226.9720. Messages will run once during the designated game and there is a $50.00 fee per message. All proceeds go to the Glendale Rugby Youth Programs.
Smoking
Infinity Park is a non-smoking facility. Smoking is only permitted in designated smoking areas. Any guest found smoking in a non-designated area will be subject to ejection.
Sponsoring the Park
For sponsorship information of Infinity Park, Rugby or community youth programs please contact Diana Anderson at DES International. She can be reached at Diana@glendalerugby.com or 720.226.9720 or you can visit www.InfinityParkatGlendale.com.
Stadium Emergencies
Should you need immediate assistance, please notify the nearest usher, security personnel or police officer or visit the Guest Service tent. In the event of a serious stadium emergency, stadium event staff, law enforcement and fire personnel will be available to assist all patrons. Information will be provided over the public address system stadium televisions and scoreboard.
Step 13
Step 13 is a non-profit transitional living program founded in 1983 for addicted homeless who show a desire to give up their alcohol, drug, shelter and soup kitchen dependency cycle and become productive members of society. Members of the Step 13 program provides staffing services to Infinity Park.
Strollers
Strollers are allowed into Infinity Park and they may be checked at a Guest Services tent.
T
Ticketing
Tickets for events at Infinity Park may be available for purchase on the day of event (if available) and in advance of the event at the Game Day Ticket Tent located on E. Tennessee Ave. The ticket window will be open one two hours prior to game time.
U
Umbrella Policy
Umbrellas are allowed into the stadium for use during inclement weather. In consideration of the safety and sight of others, only small, compact umbrellas will be permitted. Large golf or umbrellas with metal tips are prohibited and will be not allowed in the stadium.
W
Will Call
Will call tickets can be picked up at the Will Call tent located at the stadium main entrance on E. Tennessee Ave. The ticket window will be open one two hours prior to game time. Please being photo identification card and allow at least 20 minutes to claim your tickets. For events other than 2007 Season home rugby games, Will Call hours will vary for each event.
Rugby!
Men’s – Raptors
Women’s – Olde Girls
Broadcasts
Kids Programs
Merchandising
Publicity
Sponsorship/Advertising
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